Outstanding experience! This was the fastest, friendliest, most efficient experience I have had in a long time. I appreciated the doc coming out and
explaining everything to us.
My Aussie (who can be standoffish) was happy and content - showing me how well she felt she was being treated . My only comment is that I hope that you review your COVID procedures for fully vaccinated clients soon! Thank you for everything!
I appreciate how kind everyone is there. I appreciate the doctors in talking to me in a way I can understand versus medical terms that I would not understand or retain to look it up later. The doctor calling me and giving me a thorough explanation of what is going on with my dog's heart helped me tremendously.
We had a great experience here! It was hard to hear that our cat had heart disease, but the doctor took the time to explain exactly what was happening and exactly how each medication could help. We left feeling very empowered that we had all the knowledge & tools we needed to give our cat the best live possible. Would definitely recommend them to other pet parents!
The quality of care is excellent.
Nobody likes to hear their pet (or family member) needs specialist care. As it turned out, one of our cats needed a cardiologist. I searched for a cardiac specialist I have visited with previous pets and found him at CVCA. I was shocked at the amount of time before I could get an appointment, but the staff was not only friendly, but extremely helpful in trying to find me the earliest appointment. They also explained the current process for bringing a pet in, what the exam would entail and all charges, so there would be no surprises. As the appointment was on a work day, I was understandably worried I would be spending half a day at the clinic, but that was not the case at all! They stuck to the schedule. The clinic staff were friendly and concerned for my pet. Dr. Cain came out after the exam to explain his findings and answer questions. He promised a written report that day and it was in my mail box before the day was over. So in spite of the circumstances, it was a pleasant and non-stressful experience. Well organized and kudos to the staff and specialist for their caring and professionalism.
Thanks for being nice to Bowser and giving me some peace about his diagnosis! Thorough email with follow-up info was very helpful to processing the big news.
Thank you for your care of Thumper today. The staff is always so kind and caring. I appreciate the fact that Dr Tyrrell took the time to explain everything so carefully. You all inspire confidence and trust.
Princess is my fourth beagle needing cardiology services. I trust CVCA completely and wouldn't go elsewhere. The kindness, care and compassion is greatly appreciated.
Absolutely impressed! They are organized, efficient, and extremely upbeat/ positive people to work with. I was pleasantly surprised when the cardiologist herself, brought my pet to me to discuss what she saw and her interpretation of the situation. I was never rushed or felt as if I was wasting her time asking questions. Totally recommend!!!!
CVCA were very responsive and notified me immediately that an appointment was cancelled so I could get my baby in quicker to see the cardiologist. The doctor came out and told me the problem (thankfully his heart was okay) and emailed me and my vet his report. They are super professional and compassionate.
I pray that no one needs their services for your pet but if you do or know someone that does, they are the best! CVCAVETS is an amazing cardiac team! Our sweet Raven girl has been having some troubles and they have taken the best care of her. They email and call to check on her weekly. ❤️🩹 Dr.Sinh and her staff are kind and thorough and understanding!
I was so happy the emergency vet gave me CVCA's name. I filled out the on-line appointment form after hours and they contacted me the next day after the holiday. They found a cancellation and I was able to bring Cookie in the next morning. You couldn't ask for a more caring, compassionate, professional staff to care for you pet.
The staff was wonderful; they were gentle, caring, & friendly. Brittany & Danielle are always so sweet and gentle when handling my little guy.
I also really appreciate how they all take the time to explain everything so I will know what to expect & address all my concerns/ questions.
The doctors I've interacted with - Dr. Holdt & Dr. Lefbom - also are kind & friendly and make sure to answer any questions I have. They take their time to go over the clinical summaries with you. Both are very thorough and thoughtful.
Happy to have such a great place to take my cat. The customer service is excellent and I feel like there is a genuine interest in his wellbeing. The thing I like best is the thorough communication that helps me understand what is going on with my pet. I only wish my own doctors communicated as well!!
I took my 14 year old Jack Russell for a hear diagnosis. Although the outcome wasn't what I wanted to hear, Dr. Meire explained his diagnosis thoroughly and went over all costs involved with possible further diagnositc testing so that I could take time to determine what was best for my pet.
Pleased with the service and Dr. Tyrel was professional, personable and thorough with explanations. Everyone was friendly and efficient. The appointment was right on time. The amount of time the appointment would take was accurate. Dr. Tyrel was friendly with a sense of humor. He was very thorough in explaining Little Bear's heart condition. He was also very caring. He came highly recommended by our vet, Dr. Myers and I can see why. We feel Little Bear is receiving excellent care.
Excellent. Thank you for all that you do. The care and attention to detail of my cat's comfort and health is above and beyond.
Our sweet girl was scheduled for surgery in a few days - Doctor found a heart murmur -Needed testing before surgery - CVCA went out of their way to fit her in in two days so we could still keep the surgery scheduled date. She was a very frightened little girl but they were great with her.
We are very happy with the care from CVCA! Dr. Jacob was very helpful, especially since we could not actually meet in person due to Covid. The thoroughness and follow up emails with treatment plan were exceptional.
Their concern and professionalism.
I have always had a good experience with CVCA. The doctors and staff are very caring. Dr. Peckens spent a lot of time on the phone with me going over his findings and patiently re-explaining things and answering all of my questions. I appreciated that a lot. CVCA also has friendly and caring staff who communicate well and make me feel like my cat is their top priority.
The vets, vet techs and staff are very professional. They are easily reachable by phone and email. They explain things well and their treatments make sense. I feel like my concerns are heard and they have my dog's best interest at heart.
Follow up recommendations are also easy to understand.
Always a very efficient, warm experience. In addition to feeling like Allie was in caring hands, I appreciated the thorough conversation with and advice from Dr. Holdt.
It was a great first experience. The vet was honest and open about Desi's prognosis and understood that we need to be able to give Desi his meds efficiently as possible to lessen his stress.
If your dog needs a cardiologist, this is the place to go. I've never been inside as both our visits have been during covid. The staff who have come out to get our dog have been great with her, they run on time, and they're quick. Dr. Holdt is always very thorough in the debriefing, so I come away understanding exactly what's up with my dog's heart. They also do a great job of communicating with our primary vet -- wish human care was so well coordinated!
Caring staff, very informative, exceeded expectations , loved the caring nature of the staff. Felt very comfortable dropping off my kiddo even with his deafness.
I was very tentative about having a vet staff and vet whom I didn't get to meet see Buddy.
But given his demeanor after his appointment, I can tell he was in great hands. While drop off appointments are obviously not ideal, the staff has made it work and were able to communicate everything effectively to me over the phone.
Buddy is a pretty anxious cat and has not done well with drop off only appointments. After he was brought out following his appointment, he was as relaxed as I've ever seen him under the circumstances, so I feel confident he was treated in a manner that made him and his comfort a priority.
The customer service is spot on with making the owner and patient feel comfortable.
Thank you so much for taking great care of my kitty during a really stressful time! Shelley and Dr. Meier took the time to explain everything so well before, during and after our visit. My cat was relaxed in your excellent care and my anxieties (which were most definitely more than my cat's) were put at ease too.
Thank you! We had a wonderful experience with CVCA and highly recommend your office! You made Chichi feel comforted after she was a little shaky in the car. We loved that the staff "got" Chichi's friendly chatter because she loves to "talk" and get responses from her people.
I recently took my senior cat, who was diagnosed with a pretty serious heart condition. Because of Covid protocol, we were not with him during the check up. I have to say that the office calls my house every other day to check on his well being and see how the treatment is working. we also gotten two calls from the doctor, as follow ups. I never seen this type of care from a veterinarian especially for a cat. I am really happy.
I was very impressed by how smoothly the curbside process went & the friendliness of the staff. They made me feel like my dog was their most important patient and I felt very comfortable leaving him in their hands. I would definitely recommend!
My precious dog had a good experience there and I trust them. Dr. Cain came out and talk about what he found. Gave treatment options and he just really cares about our fur babies. The whole staff was very kind especially Ashley who collected My dog for her appointment. I appreciate people who truly care about my dog.
Dr. Boorstin was wonderful and extremely thorough. Mocha loved her visit today! Thank you 🙂
We RAVE about CVCA to everyone. You're lifesavers... literally. Thank you for your patience, compassion, education, dependability and responsiveness. We can always count on calming callbacks and consistency of service.
The kindness and care the entire staff showed for our sweet Harlow (Chihuahua) will always be appreciated and remembered.
CVCA has cared for my beloved old man, Buster, for several years now after initially being diagnosed with mitral valve disease. Dr Cober and his team are kind, knowledgeable and responsive. No one wants their dog to require these specialized services, but everyone of the staff has been patient and thorough with the many questions and concerns I have as my dog gets older and his cardiac disease progresses. Even in COVID times, my voicemails and emails are responded to same day and thorough answers are provided.
I had one of the best experiences with a vet that I've had in a long time. The timeliness, the staff, the clarity of the results and process were all amazing. The bedside manner of the staff and the Dr - everyone was SO sweet and really explained the process/results to me. I know they spoiled Emmi while she was getting her exam/scan done as well. You can tell that they really adore animals and are sympathetic to the fur parents!
Everyone truly cares about your pet and their family. This compassion is so appreciated. Thank you for taking excellent care of several of our fur children. ???
The diagnostic was costly. It may be the norm, but without pet insurance and being retired it's something we have to balance especially since a yearly exam was recommended.
Aside from the above, Staff responded well to my questions and the ability to reach them was excellent.
First time experience with your group and I'm very impressed by the efficiency of the office and the compassion of Dr. Shih and her willingness to go in-depth on my pet's cardiac studies and results. The time Dr. Shih took to explain what was going on in with my pet and the depth she went into her analysis and findings
Overall highly satisfied with my experience and would definitely recommend. The Best part of my experience was the clear communication (what was going to happen, prices, time estimates, results)
They are very professional, caring and helps us to better understand the needs of our pets. Thanks you so much!
Everyone was very friendly. The appointment went very smoothly. The doctor came out to speak to me rather than just talking on phone. Didn't feel rushed and he seemed to genuinely care about my dog.
Thank you for taking good care of our cat. He doesn't care, but we really appreciate it. Dr. Shih was extremely professional, patient, and nice. Everything was explained to me in English, as opposed to medical jargon.