Katie (Newbold) Brooks, CEO (LVT, CVPM)
Katie (Newbold) Brooks joined CVCA in 2001 as a licensed veterinary technician. She quickly became involved with all aspects of running the business and took on the role of practice manager in 2005. In 2008 Katie earned her credentials as a Certified Veterinary Practice Manager (CVPM) through the VHMA. She currently serves as the Chief Executive Officer of CVCA, developing and leading initiatives in strategy, growth and culture. She believes the success of any organization begins and end with the satisfaction and engagement of its people. Her passion is creating an exceptional work environment where employees have the opportunity for personal development and strive toward optimal service and care as well as continued improvement of the organization.
Katie also enjoys writing, speaking and mentoring other leaders in and out of the veterinary field in order to help others find fulfillment in their careers and optimize the performance and culture of their own businesses. Her favorite thing to do is to be with her husband Daniel, their blended family of five active children, and their goofy yellow Laborador Bronn.
Steve Scothorn, COO
Steve may be new to the veterinary practice world (except for being a paying client for decades); however, he’s not new to corporate operations. With an educational background in Behavioral and Organizational Psychology from George Mason University, he crafted a unique approach to corporate America. Beginning his professional career as a therapist at Washington Adventist Hospital, he quickly learned the difference between listening vs. hearing and the power of effective and efficient communication. Steve’s area of expertise is People Science. Building on this foundation, he embarked on a 20-year career in the financial services industry designing and implementing risk mitigation and financial planning initiatives nationwide for individuals, families, and businesses. Over time, Steve became intimately involved with the operational workflows of his corporate clients; thus challenging them to demonstrate leadership experience through social, emotional, and conversational intelligence, conflict management, interpersonal, and decision-making skills to promote a spirit of cooperation and collaboration throughout their organizations.
Steve and his wife Brittany are long-time Leesburg, Virginia residents along with their three kitties: Lucy, Pumpkin, and their diabetic handsome boy, Mercury. Brittany is Vice President and serves on the Board of Directors of The Feline Foundation of Greater Washington. Steve is an avid public speaker and a member of Loudoun County’s Chamber of Commerce. When Steve isn’t supporting CVCA, he’s supporting his running, reading, golfing and musical habits. As a professional musician, you’ll find him drumming well into the early morning hours with his DC Area rock cover band, Rescue Squad.
Shannon, CVPM, Practice Manager
Shannon has always had a love and interest for animals. She graduated with a B.S. degree in Wildlife Science from Virginia Tech in 2006. Shortly after graduating Shannon began her career with CVCA – Cardiac Care for Pets as a veterinary nurse. In March of 2009 she was promoted to Team Leader of the Leesburg office. She quickly became interested in the business management aspect of veterinary medicine. In April of 2010 Shannon was promoted to Operations Manager. In her spare time she enjoys spending time with friends, family, her rat terrier mix, Riley.
Mila, LVT, Human Resources Manager
Mila’s career in the veterinary field began in 1998. She started working as an assistant for a veterinary referral practice in Dover, NH and eventually earned her degree in Veterinary Technology in 2000. After graduating, she relocated to Northern Virginia where she became a licensed veterinary technician and worked for a primary care veterinary practice in Fairfax for 6 years. Mila always wanted to return to veterinary specialty medicine and was excited to join CVCA – Cardiac Care for Pets in 2006. Mila enjoys free time with her husband, daughter and three dogs-Hermes, a Yorkshire terrier; Ion and Jelly Bean, both Chihuahuas.
Denise, Marketing Director
Denise began her career with CVCA – Cardiac Care for Pets in March 2013. An experienced marketer, she over 15 years of experience in branding, traditional, and digital marketing. In her spare time, she spends time with her family, friends, supporting her children in their activities and enjoys traveling, hiking, biking, and gardening.
Amy, MBA, Financial Controller
Amy was a latecomer to veterinary medicine. After a short tour in the U.S. Air Force, she worked as an investment advisor, Registered Paraplanner, and Director of Operations at a boutique investment firm in California. In 2010, Amy left the finance/investment world when her active duty Air Force husband was transferred to Germany.
In Germany, Amy fell in love with veterinary medicine while working as a veterinary nurse at the U.S. Army veterinary clinic in Stuttgart, Germany. Amy has worked as a veterinary technician in small animal general practice as well as in veterinary cardiology. She began working at CVCA as a veterinary nurse in 2017. After earning her Master’s Degree in Business Administration in December of 2018, she transitioned to practice manager for a general practice in Crofton, MD. She returned to her finance roots in November 2019 as CVCA’s Financial Controller.
Outside of work, she enjoys traveling and spending time with her husband, teenage son, Bernese Mountain Dog (Othello), and three cats (Chalupa, Tacocat, & Pico deGato).
Carrie, RVT, Regional Manager
Carrie’s career in veterinary medicine began during her college years in the late 1990s. Needing gainful employment close to school, her first job was with a local small animal and exotic practice. In the summer of 1998, she was offered a job at a busy emergency animal clinic and by the time she graduated from University of Maryland at College Park with a Bachelor of Science in Animal Science, she was working there full time. Across the next decade, while honing her skills in medicine and management, she also pursued other specialties including surgery, internal medicine, critical care and exotic pet medicine. In 2009, after developing an interest in cardiac medicine, she started working for CVCA and a year later sat for her VTNE and earned her RVT. Carrie has served as Team Leader for the Gaithersburg, Rockville and Columbia locations. Her role in the expansion and start up in CVCA’s Louisville location peaked her interest in business development and in 2017 she was promoted to Regional Manager. Carrie enjoys traveling to new places rich with history and when able, she’ll foster orphan kittens for local rescues. She also enjoys singing and playing the guitar, hiking, running, cooking, gardening and attending local festivals.
Kelly, CPT, Regional Manager
Kelly began her career with CVCA in June 2008. Kelly has worked in the veterinary field since starting her first job in high school as a kennel assistant. She has since accumulated a diverse field of experience, having worked as a general practice office manager, an equine emergency nursing technician and a large & small animal practice technician. Kelly is currently working towards her CPLP (Certified Professional in Learning & Perfomance) accreditation to enhance her contributions to staff development within CVCA. In April of 2010 Kelly was promoted to Team Leader with CVCA and in September of 2017 moved into the Staff Development Coordinator role and became a Certified Professional Trainer . Kelly is an active member of Staffordshire Bull Terrier Club of America and the NorthEast Staffordshire Bull Terrier and SBT rescue, does K9 Agility, Barn Hunt, Nosework and Rally Obedience and enjoys doing stained glass work. Kelly shares her life with her horse “Chimed” (Welsh Cob), dogs: Midge, Dugan, Jemma, Reef and Brena (Staffordshire Bull Terriers) and cat “Fluffy Dan”.
Nikki, Sr. Marketing Associate
Nikki joined CVCA in July 2019; this is her first position in the veterinary field but she joined CVCA with prior experience in marketing. She enjoys sewing, cooking, crafting, and most of all spending time with her family and her two cats, Lina and Jojo!
Shawn, Bookkeeper/Accounts Manager
Shawn came to CVCA – Cardiac Care for Pets in June of 2011 after managing her family’s construction business for more than 18 years. Shawn has a deep love for animals and spends her spare time painting pet portraits and working in animal rescue. She enjoys hiking, painting, and spending time with her family and three Bull Terrier rescues: Pete, Leo and Gizzymoto; her Staffordshire Terrier rescue Gracie Belle and her kitty Buddha.
Michael, Executive Assistant
Michael joined CVCA in 2015. She has worked in the veterinary field since 1997, and has worked in general practice, specialty and emergency hospitals. In her spare time, she loves spending time with her husband, family and friends, her dog “Spike,” a Chinese Crested and her cat “Flip.” She enjoys, cooking, reading, traveling and sewing. Her favorite sports team are the Broncos.
Casey D., Administrative Office Assistant
Casey has been with CVCA since 2014 and has enjoyed working in many different positions within the company. She became the Administrative Office Assistant in November 2019. She lives a very crazy life with her husband of three years, Bryan, and their daredevil child, Wyatt. She has two beautiful Staffordshire Bull Terriers, Nova and Dakota who keeps her family laughing all the time with their silly faces and zoomies! In her spare time she loves to attend car shows, hang out with friends and family, spend time outside, and travel.