Katie Brooks joined CVCA in 2001 as a licensed veterinary technician. She quickly became involved with all aspects of running the business and took on the role of practice manager in 2005. In 2008 Katie earned her credentials as a Certified Veterinary Practice Manager (CVPM) through the VHMA. She currently serves as the Chief Executive Officer of CVCA, developing and leading initiatives in strategy, growth and culture. She believes the success of any organization begins and ends with the satisfaction and engagement of its people. Her passion is creating an exceptional work environment where employees have the opportunity for personal development and strive toward optimal service and care as well as continued improvement of the organization.
Katie also enjoys writing, speaking and mentoring other leaders in and out of the veterinary field in order to help others find fulfillment in their careers and optimize the performance and culture of their own businesses. Her favorite thing to do is to be with her husband Daniel, their blended family of five active children, and their two goofy and lovable labs, Bronn and Ozzy.
Shannon has always had a love and interest for animals. She graduated with a B.S. degree in Wildlife Science from Virginia Tech in 2006. Shortly after graduating Shannon began her career with CVCA – Cardiac Care for Pets as a veterinary nurse. In March of 2009 she was promoted to Team Leader of the Leesburg office. She quickly became interested in the business management aspect of veterinary medicine. In April of 2010 Shannon was promoted to Operations Manager. In her spare time she enjoys spending time with friends, family, her rat terrier mix, Riley.
Keri joins CVCA with a long career in corporate marketing, specializing in corporate growth and cultivating superior customer experience. Her professional career spans many years at Verizon Communications. Most recently, Keri led the marketing programs at SCORE Association, a non-profit supporting U.S. Small Business growth. Keri earned a Bachelor of Journalism degree from the University of Nebraska-Lincoln and a Master of Science (Marketing) degree from Johns Hopkins University. Her passion is building marketing programs that deliver true value, and result in lasting relationships with delighted customers.
Keri lives in Leesburg with her husband Mark and their Foxhound, Ovi. They (including Ovi) enjoy all that Loudoun County has to offer, including hiking, drives in the rural countryside, and the many local wineries and breweries. She closely follows the Nebraska Cornhuskers and Nationals baseball teams; she is an especially avid fan of Washington Capitals hockey.
Carrie’s career in veterinary medicine began during her college years in the late 1990s. Needing gainful employment close to school, her first job was with a local small animal and exotic practice. In the summer of 1998, she was offered a job at a busy emergency animal clinic and by the time she graduated from University of Maryland at College Park with a Bachelor of Science in Animal Science, she was working there full time. Across the next decade, while honing her skills in medicine and management, she also pursued other specialties including surgery, internal medicine, critical care and exotic pet medicine. In 2009, after developing an interest in cardiac medicine, she started working for CVCA and a year later sat for her VTNE and earned her RVT. Carrie has served as Team Leader for the Gaithersburg, Rockville and Columbia locations. Her role in the expansion and start up in CVCA’s Louisville location peaked her interest in business development and in 2017 she was promoted to Regional Manager. Carrie enjoys traveling to new places rich with history and when able, she’ll foster orphan kittens for local rescues. She also enjoys singing and playing the guitar, hiking, running, cooking, gardening and attending local festivals.
Kelly began her career with CVCA in June 2008. Kelly has a diverse field of experience within the veterinary community, having worked as a general practice office manager, an equine emergency nursing technician and a large & small animal practice assistant. In April of 2010, Kelly was promoted to Team Leader within CVCA and in September of 2017 moved into the Staff Development Coordinator role and became a Certified Professional Trainer and Certified Veterinary Business Leader. In October 2019, Kelly transitioned into the Regional Manager role, overseeing our Virginia locations, as well as our Gaithersburg, Rockville, and Frederick, offices in Maryland and subsequently achieved the title of VHMA Certified Veterinary Practice Manager.
An active dog sports competitor, Kelly enjoys training and competing with her dogs in K9 Agility, Barn Hunt, Nosework and Rally Obedience. Kelly shares her life with AKC Staffordshire Bull Terriers: Midge, Dugan, Jemma, Breña and Phillip, Nigerian Dwarf goat, Norman and barn cat Loki.
Nikki joined CVCA in July 2019; this is her first position in the veterinary field but she joined CVCA with prior experience in marketing. She enjoys sewing, cooking, crafting, and most of all spending time with her family and her two cats, Lina and Jojo!
Michael joined CVCA in 2015. She has worked in the veterinary field since 1997, and has worked in general practice, specialty and emergency hospitals. In her spare time, she loves spending time with her husband, family and friends, her dog “Spike,” a Chinese Crested and her cat “Flip.” She enjoys, cooking, reading, traveling and sewing. Her favorite sports team are the Broncos.
Casey has been with CVCA since 2014 and has enjoyed working in many different positions within the company. She became the Administrative Office Assistant in November 2019. She lives a very crazy life with her husband of three years, Bryan, and their daredevil child, Wyatt. She has two beautiful Staffordshire Bull Terriers, Nova and Dakota who keeps her family laughing all the time with their silly faces and zoomies! In her spare time she loves to attend car shows, hang out with friends and family, spend time outside, and travel.